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Welcome, Miami-Dade County Employees
We’re excited to welcome you to Aetna® beginning January 1, 2026. While your coverage and benefits will remain the same, you’ll now have access to an even larger provider network—along with personalized programs and services designed to help you live your healthiest life.
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Frequently asked questions
Wellness Watch
Designed to inspire healthier living, our wellness newsletter brings together practical health tips, delicious recipes, engaging events, and fitness resources to help you thrive.
Download your Miami-Dade County Resource Guide
Take your benefits with you. Your Miami-Dade County Resource Guide has everything you need to know about your new Aetna health plans and programs, all in one place. Learn how to save money on medical care, access virtual care 24/7, get personalized health coaching, and more.
Questions? Aetna Concierge is here for you
With Aetna Concierge, your transition is seamless. From coverage questions to appointment scheduling, your Concierge is here to help.
A Concierge can help you:
- Get answers about a diagnosis
- Find network providers
- Schedule appointments
- Learn how to use online tools
- Understand your coverage
- Plan for upcoming treatment
- Find health care that fits your needs
Call 1-833-704-0009 (TTY: 711) Monday through Friday, 8 AM to 6 PM.